/* RingWise customer portal. Built on the RingWise design system (site/assets/ringwise.css):
   same tokens, fonts and brand rules. A brand's tokens.css (.leg-<slug>) recolors everything.
   Buttons use the primary color with a white label; --spark is decorative only. Light theme only,
   matching the brand kit (solid primaries on pale neutrals). */

:root {
  color-scheme: light;
  --paper: #F7F4EC;
  --ink: #252B28;
  --accent: #252B28;
  --accent-ink: #FFFFFF;
  --accent-2: #D8DFD7;
  --spark: #D99B35;
  --surface: #FFFFFF;
  --danger: #A3341F;
  --ok: #2E6B3F;
  --warn: #8A5A00;
  --font-display: "Manrope", Arial, Helvetica, sans-serif;
  --font-body: "Arimo", Arial, Helvetica, sans-serif;
  --radius: 8px;
  --gap: 1.25rem;
}
:root, .ringwise, [class*="leg-"] {
  --muted: color-mix(in srgb, var(--ink) 72%, var(--paper));
  --line: color-mix(in srgb, var(--ink) 16%, var(--paper));
  --panel: color-mix(in srgb, var(--accent-2) 45%, var(--paper));
  --tint: color-mix(in srgb, var(--accent) 8%, var(--surface));
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--paper); color: var(--ink); font: 400 1rem/1.55 var(--font-body); min-height: 100vh; }
h1, h2, h3 { font-family: var(--font-display); color: var(--accent); margin: 0; line-height: 1.15; letter-spacing: -0.01em; }
h1 { font-size: clamp(1.5rem, 1.2rem + 1.2vw, 2rem); font-weight: 800; }
h2 { font-size: 1.15rem; font-weight: 700; }
p { margin: 0; }
a { color: var(--accent); text-underline-offset: 0.2em; }
img { max-width: 100%; }
:focus-visible { outline: 3px solid var(--accent); outline-offset: 2px; }
[hidden] { display: none !important; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.skip { position: absolute; left: -999px; top: 0.5rem; background: var(--surface); padding: 0.5rem 1rem; z-index: 10; }
.skip:focus { left: 0.5rem; }
.muted { color: var(--muted); }
.hint { color: var(--muted); font-size: 0.875rem; }
.noscript { padding: 2rem; }

/* ---- shell ---- */
.topbar { display: flex; align-items: center; gap: 1rem; padding: 0.625rem 1.25rem; background: var(--surface); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 5; }
.brand-logo { display: inline-flex; align-items: center; text-decoration: none; }
.brand-logo img { height: 34px; width: auto; display: block; }
.brand-wordmark { font-family: var(--font-display); font-weight: 800; font-size: 1.25rem; color: var(--accent); letter-spacing: -0.01em; white-space: nowrap; }
.topbar-org { display: flex; align-items: center; gap: 0.5rem; margin-left: 1rem; min-width: 0; }
.org-name { font-weight: 700; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.org-switch select { min-width: 14rem; }
.role-chip { font-size: 0.75rem; text-transform: capitalize; background: var(--panel); border-radius: 999px; padding: 0.125rem 0.5rem; }
.topbar-user { margin-left: auto; display: flex; align-items: center; gap: 0.75rem; }
.user-email { color: var(--muted); font-size: 0.875rem; }
.topbar .nav-toggle { display: none; }
.layout { display: grid; grid-template-columns: 15rem 1fr; min-height: calc(100vh - 56px); }
.sidebar { border-right: 1px solid var(--line); padding: 1.25rem 0.75rem; background: color-mix(in srgb, var(--surface) 50%, var(--paper)); }
.nav-list { list-style: none; margin: 0 0 1rem; padding: 0; }
.nav-link { display: block; padding: 0.5rem 0.75rem; border-radius: var(--radius); text-decoration: none; color: var(--ink); font-weight: 600; }
.nav-link:hover { background: var(--panel); }
.nav-link.active { background: var(--accent); color: var(--accent-ink); }
.nav-signout { display: none; }
.nav-heading { font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--muted); padding: 0.5rem 0.75rem 0.25rem; font-weight: 700; }
.view { padding: 1.75rem clamp(1rem, 3vw, 2.5rem) 4rem; max-width: 72rem; width: 100%; outline: none; }
.view.solo { margin: 3rem auto; }

@media (max-width: 860px) {
  .topbar .nav-toggle { display: inline-flex; }
  .layout { grid-template-columns: 1fr; }
  .sidebar { display: none; position: fixed; inset: 56px 0 0 0; z-index: 4; background: var(--paper); overflow: auto; }
  body.nav-open .sidebar { display: block; }
  .user-email, .role-chip, .topbar-user { display: none; }
  .topbar { gap: 0.5rem; padding: 0.5rem 0.75rem; }
  .nav-signout { display: grid; gap: 0.5rem; padding: 1rem 0.75rem; border-top: 1px solid var(--line); }
  .topbar-org { margin-left: 0; }
  .org-switch select { min-width: 0; max-width: 11rem; }
}

/* ---- page ---- */
.page { display: grid; gap: var(--gap); }
.page-head { display: flex; justify-content: space-between; align-items: flex-end; gap: 1rem; flex-wrap: wrap; }
.page-actions { display: flex; gap: 0.5rem; flex-wrap: wrap; }
.lead { color: var(--muted); margin-top: 0.25rem; max-width: 60ch; }
.card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.25rem; display: grid; gap: 0.875rem; align-content: start; }
.card-title { margin-bottom: 0.125rem; }
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(13rem, 1fr)); gap: var(--gap); }
.stat { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 1rem 1.25rem; height: 100%; }
.stat-label { color: var(--muted); font-size: 0.875rem; }
.stat-value { font-family: var(--font-display); font-weight: 800; font-size: 1.6rem; color: var(--accent); }
.stat-hint { color: var(--muted); font-size: 0.8125rem; }
.stat-link { text-decoration: none; color: inherit; }
.stat-link:hover .stat { border-color: var(--accent); }
.brand-stats .stat { background: var(--tint); }
.meter-row { display: flex; align-items: center; gap: 0.75rem; font-size: 0.875rem; color: var(--muted); }
.meter { flex: 1; height: 0.6rem; background: var(--panel); border-radius: 999px; overflow: hidden; max-width: 32rem; }
.meter-fill { display: block; height: 100%; background: var(--accent); border-radius: 999px; }
.meter-fill.warn { background: var(--warn); }
.meter-fill.over { background: var(--danger); }
.grid-2 { display: grid; grid-template-columns: repeat(auto-fit, minmax(14rem, 1fr)); gap: 0 var(--gap); }
.call-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.4fr); gap: var(--gap); align-items: start; }
.call-grid > div { display: grid; gap: var(--gap); }
@media (max-width: 960px) { .call-grid { grid-template-columns: 1fr; } }

/* ---- controls ---- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 0.4rem; font: 700 0.9375rem/1 var(--font-body); padding: 0.7rem 1.1rem; border-radius: var(--radius); border: 1px solid var(--accent); background: var(--accent); color: var(--accent-ink); cursor: pointer; text-decoration: none; min-height: 2.6rem; }
.btn:hover { filter: brightness(1.12); }
.btn:disabled { opacity: 0.55; cursor: not-allowed; filter: none; }
.btn-quiet { background: transparent; color: var(--accent); border-color: var(--line); }
.btn-quiet:hover { background: var(--panel); filter: none; }
.btn-danger { background: var(--danger); border-color: var(--danger); color: #fff; }
.btn-block { width: 100%; }
.input { font: inherit; color: var(--ink); background: var(--surface); border: 1px solid color-mix(in srgb, var(--ink) 30%, var(--paper)); border-radius: var(--radius); padding: 0.6rem 0.75rem; width: 100%; min-height: 2.6rem; }
.input:focus { border-color: var(--accent); }
.input[aria-invalid="true"] { border-color: var(--danger); }
.input-short { width: 6rem; }
textarea.input { resize: vertical; }
.field { display: grid; gap: 0.3rem; }
.field > label, .label { font-weight: 700; font-size: 0.9375rem; }
.field-error { color: var(--danger); font-size: 0.875rem; font-weight: 700; }
.stack { display: grid; gap: 1rem; }
.row { display: flex; gap: 0.5rem; flex-wrap: wrap; align-items: center; }
.actions { display: flex; gap: 0.5rem; justify-content: flex-end; flex-wrap: wrap; }
.inline-form { display: flex; gap: 0.75rem; align-items: flex-end; flex-wrap: wrap; }
.inline-form .field { flex: 1 1 14rem; }
.toggle { display: inline-flex; align-items: center; gap: 0.5rem; font-weight: 700; cursor: pointer; }
.switch { appearance: none; width: 2.4rem; height: 1.4rem; border-radius: 999px; background: var(--line); position: relative; cursor: pointer; margin: 0; flex: none; transition: background 0.15s; }
.switch::after { content: ""; position: absolute; top: 0.15rem; left: 0.15rem; width: 1.1rem; height: 1.1rem; border-radius: 50%; background: #fff; transition: transform 0.15s; box-shadow: 0 1px 2px rgb(0 0 0 / 0.25); }
.switch:checked { background: var(--accent); }
.switch:checked::after { transform: translateX(1rem); }
.switch:disabled { opacity: 0.5; }
fieldset { border: 1px solid var(--line); border-radius: var(--radius); padding: 1rem; margin: 0; display: grid; gap: 0.75rem; }
legend { font-weight: 700; padding: 0 0.25rem; }
.override-body { display: grid; gap: 0.75rem; }
.tabs { display: flex; gap: 0.25rem; border-bottom: 1px solid var(--line); overflow-x: auto; }
.tab { padding: 0.6rem 0.9rem; text-decoration: none; color: var(--muted); font-weight: 700; border-bottom: 3px solid transparent; white-space: nowrap; }
.tab.active { color: var(--accent); border-bottom-color: var(--accent); }

/* ---- tables ---- */
.table-wrap { overflow-x: auto; background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); }
.card .table-wrap { border: 0; }
.table { width: 100%; border-collapse: collapse; font-size: 0.9375rem; }
.table th { text-align: left; font-size: 0.8125rem; color: var(--muted); font-weight: 700; padding: 0.6rem 0.875rem; border-bottom: 1px solid var(--line); white-space: nowrap; }
.table td { padding: 0.7rem 0.875rem; border-bottom: 1px solid var(--line); vertical-align: top; }
.table tr:last-child td { border-bottom: 0; }
.table td.wide { min-width: 16rem; }
.table td.nowrap { white-space: nowrap; }
.table tr.clickable { cursor: pointer; }
.table tr.clickable:hover td { background: var(--tint); }
.table.rules td { vertical-align: middle; }
@media (max-width: 640px) {
  .table thead { display: none; }
  .table tr { display: grid; padding: 0.5rem 0; border-bottom: 1px solid var(--line); }
  .table td { border: 0; padding: 0.2rem 0.875rem; }
  .table td[data-label]:not([data-label=""])::before { content: attr(data-label) ": "; color: var(--muted); font-size: 0.8125rem; }
}
.pager { display: flex; align-items: center; justify-content: center; gap: 1rem; }
.filters { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)) auto; gap: 0.75rem; align-items: end; }
.filter-actions { display: flex; gap: 0.5rem; }
@media (max-width: 860px) { .filters { grid-template-columns: 1fr 1fr; } }

/* ---- bits ---- */
.badge { display: inline-block; font-size: 0.8125rem; font-weight: 700; padding: 0.1rem 0.55rem; border-radius: 999px; background: var(--panel); color: var(--ink); white-space: nowrap; }
.badge-ok { background: color-mix(in srgb, var(--ok) 15%, var(--surface)); color: var(--ok); }
.badge-warn, .badge-live { background: color-mix(in srgb, var(--warn) 14%, var(--surface)); color: var(--warn); }
.badge-outcome-transferred, .badge-outcome-booked, .badge-outcome-lead { background: color-mix(in srgb, var(--accent) 14%, var(--surface)); color: var(--accent); }
.notice { border-radius: var(--radius); padding: 0.75rem 1rem; border: 1px solid var(--line); background: var(--surface); display: grid; gap: 0.5rem; }
.notice-ok { border-color: color-mix(in srgb, var(--ok) 40%, var(--paper)); background: color-mix(in srgb, var(--ok) 7%, var(--surface)); }
.notice-error { border-color: color-mix(in srgb, var(--danger) 45%, var(--paper)); background: color-mix(in srgb, var(--danger) 6%, var(--surface)); }
.notice-info { background: var(--tint); }
.empty { text-align: center; padding: 2rem 1rem; color: var(--muted); display: grid; gap: 0.35rem; justify-items: center; }
.empty-title { font-weight: 700; color: var(--ink); }
.loading { display: flex; align-items: center; gap: 0.6rem; color: var(--muted); padding: 1rem 0; }
.spinner { width: 1rem; height: 1rem; border: 2px solid var(--line); border-top-color: var(--accent); border-radius: 50%; animation: spin 0.8s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }
@media (prefers-reduced-motion: reduce) { .spinner { animation: none; } .switch, .switch::after { transition: none; } }
.toasts { position: fixed; bottom: 1rem; right: 1rem; display: grid; gap: 0.5rem; z-index: 20; max-width: min(26rem, calc(100vw - 2rem)); }
.toast { background: var(--ink); color: #fff; padding: 0.75rem 1rem; border-radius: var(--radius); box-shadow: 0 6px 20px rgb(0 0 0 / 0.2); transition: opacity 0.3s; }
.toast-error { background: var(--danger); }
.toast.out { opacity: 0; }
.dialog { border: 0; border-radius: var(--radius); padding: 1.5rem; max-width: 28rem; width: calc(100vw - 2rem); }
.dialog form { display: grid; gap: 1rem; }
.dialog::backdrop { background: rgb(0 0 0 / 0.35); }
.kv { display: grid; grid-template-columns: max-content 1fr; gap: 0.4rem 1rem; margin: 0; }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; }
.checklist { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(auto-fit, minmax(13rem, 1fr)); gap: 0.5rem; }
.checklist li { display: flex; align-items: center; gap: 0.5rem; }
.checklist li.done { color: var(--muted); }
.check { width: 1.25rem; height: 1.25rem; border-radius: 50%; border: 2px solid var(--line); display: inline-grid; place-items: center; font-size: 0.75rem; color: var(--accent-ink); flex: none; }
.checklist li.done .check { background: var(--accent); border-color: var(--accent); }
.transcript { list-style: none; margin: 0; padding: 0; display: grid; gap: 0.75rem; }
.turn { display: grid; gap: 0.15rem; max-width: 85%; }
.turn p { padding: 0.6rem 0.85rem; border-radius: var(--radius); background: var(--panel); }
.turn-agent { justify-self: start; }
.turn-caller { justify-self: end; text-align: right; }
.turn-caller p { background: var(--accent); color: var(--accent-ink); text-align: left; }
.who { font-size: 0.75rem; color: var(--muted); font-weight: 700; }
.player { width: 100%; }
.preview { background: var(--tint); border-radius: var(--radius); padding: 0.875rem 1rem; display: grid; gap: 0.35rem; }
.preview-label { font-size: 0.8125rem; color: var(--muted); font-weight: 700; }
.preview-quote { margin: 0; font-family: var(--font-display); font-size: 1.1rem; font-weight: 600; color: var(--accent); }
.hours { display: grid; gap: 0.5rem; }
.hours-row { display: grid; grid-template-columns: 7rem 6rem 9.5rem auto 9.5rem; justify-content: start; align-items: center; gap: 0.75rem; }
@media (max-width: 640px) { .hours-row { grid-template-columns: 1fr auto; } .hours-row .input { grid-column: span 1; } .hours-row .muted { display: none; } }
.big-number { font-family: var(--font-display); font-size: 1.6rem; font-weight: 800; color: var(--accent); }
.plans { display: grid; grid-template-columns: repeat(auto-fit, minmax(15rem, 1fr)); gap: var(--gap); }
.plan { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.25rem; display: grid; gap: 0.6rem; align-content: start; }
.plan.recommended { border: 2px solid var(--accent); }
.price { font-family: var(--font-display); font-size: 2rem; font-weight: 800; color: var(--accent); }
.price span { font-size: 0.95rem; color: var(--muted); font-weight: 600; }
.minutes { font-weight: 700; }
.notify { gap: 0.6rem; }
.upsell { border: 2px solid var(--accent); background: var(--tint); }
.upsell .btn { justify-self: start; }
.upsell-title { font-family: var(--font-display); font-weight: 700; font-size: 1.1rem; color: var(--accent); }
.addons { display: grid; gap: 0.75rem; }
.addon { display: flex; justify-content: space-between; align-items: flex-start; gap: 1rem; border: 1px solid var(--line); border-radius: var(--radius); padding: 0.875rem 1rem; }
.addon > div { display: grid; gap: 0.25rem; }
.packs .plan { gap: 0.4rem; }
.optins { list-style: none; margin: 0; padding: 0; display: grid; gap: 0.6rem; }
.optin { display: flex; flex-wrap: wrap; align-items: center; gap: 0.6rem; }

/* ---- sign-in ---- */
.auth-page { min-height: 100vh; display: grid; place-items: center; padding: 2rem 1rem; }
.auth-card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 2rem; width: 100%; max-width: 26rem; display: grid; gap: 1rem; }
.auth-card.wide { max-width: 36rem; }
.auth-logo { height: 40px; width: auto; justify-self: start; }
.dev-note { font-size: 0.875rem; color: var(--muted); }

/* ---- Signup wizard (Batch 2, Build 1). Mobile first. ------------------------- */
.wizard { min-height: 100vh; padding: 1rem; display: grid; justify-items: center; align-content: start; outline: none; }
.wizard-card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.25rem; width: 100%; max-width: 40rem; display: grid; gap: 1rem; }
.wizard-progress ol { display: none; list-style: none; margin: 0; padding: 0; gap: 0.25rem; }
.wizard-progress li { flex: 1; font-size: 0.8125rem; border-top: 4px solid var(--line); padding-top: 0.35rem; color: var(--muted); }
.wizard-progress li.done { border-top-color: color-mix(in srgb, var(--accent) 55%, var(--paper)); }
.wizard-progress li.on { border-top-color: var(--accent); color: var(--ink); font-weight: 700; }
.wizard-count { font-weight: 700; color: var(--muted); font-size: 0.875rem; margin: 0; }
.wizard-nav { display: flex; justify-content: space-between; gap: 0.75rem; position: sticky; bottom: 0; background: var(--surface); padding: 0.75rem 0 0.25rem; border-top: 1px solid var(--line); }
.wizard-nav .btn { min-width: 7rem; }
.linklike { background: none; border: 0; padding: 0; color: var(--accent); text-decoration: underline; font: inherit; cursor: pointer; }
.choice-grid { display: grid; gap: 0.75rem; grid-template-columns: 1fr; }
.choice { display: grid; gap: 0.25rem; text-align: left; padding: 1rem; background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); cursor: pointer; font: inherit; color: var(--ink); }
.choice:hover, .choice[aria-pressed="true"] { border-color: var(--accent); background: var(--tint); }
.choice strong { font-family: var(--font-display); font-size: 1.125rem; }
.choice-sub { color: var(--muted); font-weight: 700; font-size: 0.875rem; }
.choice-list { display: grid; gap: 0.5rem; }
.choice-row { display: grid; grid-template-columns: auto 1fr; gap: 0.75rem; align-items: start; padding: 0.75rem; border: 1px solid var(--line); border-radius: var(--radius); cursor: pointer; }
.choice-row:has(input:checked) { border-color: var(--accent); background: var(--tint); }
.choice-row input { margin-top: 0.2rem; width: 1.1rem; height: 1.1rem; }
.choice-row > span { display: grid; gap: 0.15rem; }
.stack-tight { display: grid; gap: 0.5rem; }
.address-row { display: grid; grid-template-columns: 1fr 5rem 6.5rem; gap: 0 0.75rem; }
.review dl { display: grid; gap: 0.5rem; margin: 0; }
.review-row { display: grid; gap: 0.1rem; }
.review-row dt { font-weight: 700; font-size: 0.875rem; color: var(--muted); }
.review-row dd { margin: 0; }
.checklist { list-style: none; padding: 0; margin: 0.5rem 0 0; display: grid; gap: 0.35rem; }
.checklist .check { display: inline-block; width: 1.4rem; color: var(--muted); }
.checklist li.done .check { color: var(--ok); font-weight: 700; }
.big-number { font: 800 2rem/1.1 var(--font-display); margin: 0; }
.plain { margin: 0; padding-left: 1.1rem; display: grid; gap: 0.25rem; }
@media (max-width: 420px) { .address-row { grid-template-columns: 1fr 1fr; } .address-row > :first-child { grid-column: 1 / -1; } }
@media (min-width: 640px) {
  .wizard { padding: 2rem 1rem; }
  .wizard-card { padding: 2rem; }
  .wizard-progress ol { display: flex; }
  .wizard-count { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
  .choice-grid { grid-template-columns: repeat(2, 1fr); }
  .wizard-nav { position: static; border-top: 0; padding-top: 0; }
}

/* ---- Job value settings (Batch 2, Build 3) ----------------------------------- */
.grid-3 { display: grid; grid-template-columns: 1fr; gap: 0 var(--gap); }
@media (min-width: 560px) { .grid-3 { grid-template-columns: repeat(3, 1fr); } }
.instructions-text { white-space: pre-wrap; font: inherit; margin: 0; }

/* ---- Analytics (self-serve item 6). Mobile first. ---------------------------- */
.bars { display: grid; gap: 0.5rem; }
.bar-row { display: grid; grid-template-columns: minmax(7rem, 38%) 1fr auto; align-items: center; gap: 0.625rem; font-size: 0.875rem; }
.bar-label { display: grid; }
.bar-label .hint, td .hint { display: block; margin: 0; font-size: 0.75rem; }
.bar-track { height: 0.875rem; background: var(--tint); border-radius: 4px; overflow: hidden; }
.bar-fill { display: block; height: 100%; background: var(--accent); border-radius: 4px; }
.bar-fill.bar-bad { background: var(--danger); }
.bar-value, .bar-total { min-width: 2.5rem; text-align: right; font-variant-numeric: tabular-nums; }
.bar-total { grid-column: 2 / 4; }
.chart svg { display: block; max-width: 100%; height: auto; }
.chart .chart-answered { fill: var(--ok); background: var(--ok); }
.chart .chart-missed { fill: var(--danger); background: var(--danger); }
.chart .chart-axis { fill: var(--muted); }
.chart-legend { font-size: 0.75rem; color: var(--muted); margin: 0.25rem 0 0; }
.chart-key { display: inline-block; width: 0.625rem; height: 0.625rem; border-radius: 2px; vertical-align: -1px; }
.analytics-pair { gap: var(--gap); }
@media (max-width: 480px) { .bar-row { grid-template-columns: 1fr auto; } .bar-track { grid-column: 1 / -1; grid-row: 2; } }

/* Platform impersonation (RingWise team viewing a customer's portal). */
.impersonation-banner { position: sticky; top: 0; z-index: 50; display: flex; flex-wrap: wrap; align-items: center; gap: 0.5rem 1rem; padding: 0.6rem 1rem; background: #8A1F11; color: #FFFFFF; font-size: 0.95rem; }
.impersonation-banner .btn { margin-left: auto; color: #FFFFFF; border-color: #FFFFFF; }

/* installed vertical template */
.template-chip { font-size: 0.75rem; font-weight: 700; background: var(--tint); border: 1px solid var(--line); border-radius: 999px; padding: 0.125rem 0.6rem; white-space: nowrap; max-width: 14rem; overflow: hidden; text-overflow: ellipsis; }
.template-stats .stat { background: var(--tint); }
@media (max-width: 760px) { .template-chip { max-width: 8rem; } }
.badge-green {background:#d1fae5;color:#065f46}.badge-amber {background:#fef3c7;color:#92400e}.badge-red {background:#fee2e2;color:#991b1b}.badge-unknown {background:#e5e7eb;color:#374151}

.resident-ticket-photo { max-width: 100%; max-height: 360px; object-fit: contain; border-radius: 10px; }
/* Dispatch board: columns scroll on narrow screens; actions stay keyboard accessible. */
.dispatch-board{display:flex;gap:1rem;overflow-x:auto;padding:.5rem 0 1rem}.dispatch-column{flex:1 0 260px;max-width:340px;background:var(--paper,#f5f7f9);padding:1rem;border:1px solid #d5dde5;border-radius:12px}.dispatch-job{display:flex;flex-direction:column;gap:.35rem;border-left:5px solid #60788c;border-radius:8px;background:#fff;padding:.8rem;margin:.8rem 0;box-shadow:0 1px 5px #0001}.dispatch-job p{margin:0}.dispatch-job-title{font:inherit;font-weight:700;text-align:left;border:0;background:transparent;color:inherit;cursor:pointer}.dispatch-assigned{border-color:#2673ab}.dispatch-en-route{border-color:#8656a8}.dispatch-on-site{border-color:#d58c16}.dispatch-complete{border-color:#2b8c61}.dispatch-cancelled{opacity:.65}.dispatch-emergency{border-color:#bf2536;background:#fff3f4}.dispatch-reason{white-space:pre-wrap;overflow-wrap:anywhere;font-size:.85rem}.dispatch-board small{display:block}
/* Workforce uses the existing portal type, palette and card controls. */
.wfb-kpis { display:grid; grid-template-columns:repeat(4,minmax(0,1fr)); gap:16px; margin:24px 0; }
.wfb-kpis strong { font-size:1.9rem; }
.wfb-tabs { display:flex; flex-wrap:wrap; gap:8px; margin:20px 0; }
.wfb-table { overflow-x:auto; margin:20px 0; }
.wfb-table table { width:100%; border-collapse:collapse; }
.wfb-table th,.wfb-table td { padding:12px; text-align:left; border-bottom:1px solid var(--border,#dce2e8); }
.wfb-table th { color:var(--muted,#617080); font-size:.85rem; }
.wfb-table input { min-width:140px; }
.wfb-feedback { max-width:640px; padding:28px; margin:8vh auto; }
.wfb-feedback form { display:grid; gap:16px; margin:24px 0; }
.wfb-feedback label { display:grid; gap:8px; }
@media(max-width:800px){.wfb-kpis{grid-template-columns:repeat(2,minmax(0,1fr));}.wfb-feedback{margin:2vh auto;padding:20px;}}